In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 2026 - 10:00 UTC
Scheduled - Please be advised of upcoming scheduled maintenance that will impact your use of 3E Cloud LIVE environment.

Components to be updated:

- 3E (Core) 5.10.0

During the maintenance windows indicated above, the 3E Cloud components noted may be unavailable in your LIVE environment. Should the time extend beyond the projected window, updates will be communicated via Statuspage.

Feb 14, 2026 10:00-18:00 UTC

About This Site

NOTE: If you have been redirected to this page from another 3E application, please refer below to see the current status.

Welcome to the 3E Statuspage. This page provides the current statuses of 3E Cloud systems globally. Please note the statuses of your specific region below.

This page also provides notifications for 'Incidents' and 'Scheduled Maintenance' for both LIVE and PREVIEW. Please refer to those sections below for the latest notices. Notices specific to a particular region will be noted in the title (ex. USA, CAN, UK, EU, AUS and the like). If not noted, it applies globally.

ADDITIONAL INFORMATION:
Please refer to the following Knowledge Base (KB) articles. To access the KB, go to https://customerportal.elite.com/ and select the ‘Knowledge Base’ option. If you haven’t done so already, please also subscribe to these articles to receive immediate notifications when updates are published.

E-20507 3E Cloud – Statuspage Guide (explains what the 3E Cloud Statuspage is and how you can use it)
E-6446 3E Cloud (SaaS) – Release Schedule (with release note references)
E-18382 3E Cloud / E-18383 3E Cloud CARE – Upgrade Guidelines (regarding upgrades, updates, and hot fixes)
E-17852 3E Cloud – Upgrade Preparation and Tasks (with recommended upgrade tasks at the cloud-component level)

USA Operational
3E CORE Operational
3E DATA INSIGHTS Operational
3E IMAGE CONNECT Operational
3E PROFORMA Operational
3E TEMPLATES Operational
3E WORKSPACE Operational
ADVANCED FINANCIAL SOLUTIONS Operational
SUPPORTING COMPONENTS Operational
PREVIEW ENVIRONMENT Operational
IMPLEMENTATION ENVIRONMENT Operational
CANADA Operational
3E CORE Operational
3E DATA INSIGHTS Operational
3E IMAGE CONNECT Operational
3E PROFORMA Operational
3E TEMPLATES Operational
3E WORKSPACE Operational
ADVANCED FINANCIAL SOLUTIONS Operational
SUPPORTING COMPONENTS Operational
PREVIEW ENVIRONMENT Operational
IMPLEMENTATION ENVIRONMENT Operational
UK Operational
3E CORE Operational
3E DATA INSIGHTS Operational
3E IMAGE CONNECT Operational
3E PROFORMA Operational
3E TEMPLATES Operational
3E WORKSPACE Operational
ADVANCED FINANCIAL SOLUTIONS Operational
SUPPORTING COMPONENTS Operational
PREVIEW ENVIRONMENT Operational
IMPLEMENTATION ENVIRONMENT Operational
EUROPE Operational
3E CORE Operational
3E DATA INSIGHTS Operational
3E IMAGE CONNECT Operational
3E PROFORMA Operational
3E TEMPLATES Operational
3E WORKSPACE Operational
ADVANCED FINANCIAL SOLUTIONS Operational
SUPPORTING COMPONENTS Operational
PREVIEW ENVIRONMENT Operational
IMPLEMENTATION ENVIRONMENT Operational
AUSTRALIA Under Maintenance
3E CORE Under Maintenance
3E DATA INSIGHTS Operational
3E IMAGE CONNECT Operational
3E PROFORMA Operational
3E TEMPLATES Operational
3E WORKSPACE Operational
ADVANCED FINANCIAL SOLUTIONS Operational
SUPPORTING COMPONENTS Operational
PREVIEW ENVIRONMENT Operational
IMPLEMENTATION ENVIRONMENT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[UK & Europe] [LIVE] Maintenance Updates Required Feb 20, 2026 21:00 - Feb 21, 2026 05:00 UTC

Please be advised of upcoming scheduled maintenance that will impact your use of 3E Cloud LIVE environment.

Components to be updated:

- 3E Proforma 7.15.0

During the maintenance windows indicated above, the 3E Cloud components noted may be unavailable in your LIVE environment. Should the time extend beyond the projected window, updates will be communicated via Statuspage.

Posted on Feb 03, 2026 - 01:43 UTC

[US & CAN] [LIVE] Maintenance Updates Required Feb 21, 2026 03:00-11:00 UTC

Please be advised of upcoming scheduled maintenance that will impact your use of 3E Cloud LIVE environment.

Components to be updated:

- 3E Proforma 7.15.0

During the maintenance windows indicated above, the 3E Cloud components noted may be unavailable in your LIVE environment. Should the time extend beyond the projected window, updates will be communicated via Statuspage.

Posted on Feb 03, 2026 - 01:44 UTC

[UK & Europe] [LIVE] Maintenance Updates Required Feb 21, 2026 21:00 - Feb 22, 2026 05:00 UTC

Please be advised of upcoming scheduled maintenance that will impact your use of 3E Cloud LIVE environment.

Components to be updated:

- 3E (Core) 5.10.0

During the maintenance windows indicated above, the 3E Cloud components noted may be unavailable in your LIVE environment. Should the time extend beyond the projected window, updates will be communicated via Statuspage.

Posted on Feb 03, 2026 - 02:01 UTC

[US & CAN] [LIVE] Maintenance Updates Required Feb 22, 2026 03:00-11:00 UTC

Please be advised of upcoming scheduled maintenance that will impact your use of 3E Cloud LIVE environment.

Components to be updated:

- 3E (Core) 5.10.0

During the maintenance windows indicated above, the 3E Cloud components noted may be unavailable in your LIVE environment. Should the time extend beyond the projected window, updates will be communicated via Statuspage.

Posted on Feb 03, 2026 - 02:02 UTC
Feb 14, 2026

Unresolved incident: [AUS] [LIVE] Maintenance Updates Required.

Feb 13, 2026
Completed - The scheduled maintenance has been completed.
Feb 13, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 10:00 UTC
Scheduled - Please be advised of upcoming scheduled maintenance that will impact your use of 3E Cloud LIVE environment.

Components to be updated:

- 3E Proforma 7.15.0

During the maintenance windows indicated above, the 3E Cloud components noted may be unavailable in your LIVE environment. Should the time extend beyond the projected window, updates will be communicated via Statuspage.

Feb 3, 01:41 UTC
Feb 12, 2026

No incidents reported.

Feb 11, 2026
Completed - The scheduled maintenance has been completed.
Feb 11, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 03:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 3, 15:46 UTC
Scheduled - Please be advised of upcoming scheduled maintenance that will impact your use of 3E Cloud PREVIEW environments. This does not impact LIVE.

Components to be updated:
- 3E (Core) 5.10.0 RC1

During the maintenance windows indicated above, the 3E Cloud components noted above will be unavailable. Should the time extend beyond the projected window, updates will be communicated via Statuspage.

Feb 3, 01:58 UTC
Completed - The scheduled maintenance has been completed.
Feb 11, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 21:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 3, 15:45 UTC
Scheduled - Please be advised of upcoming scheduled maintenance that will impact your use of 3E Cloud PREVIEW environments. This does not impact LIVE.

Components to be updated:
- 3E (Core) 5.10.0 RC1

During the maintenance windows indicated above, the 3E Cloud components noted above will be unavailable. Should the time extend beyond the projected window, updates will be communicated via Statuspage.

Feb 3, 01:56 UTC
Feb 10, 2026
Completed - The scheduled maintenance has been completed.
Feb 10, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 10:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 3, 15:45 UTC
Scheduled - Please be advised of upcoming scheduled maintenance that will impact your use of 3E Cloud PREVIEW environments. This does not impact LIVE.

Components to be updated:

- 3E (Core) 5.10.0 RC1

During the maintenance windows indicated above, the 3E Cloud components noted above will be unavailable. Should the time extend beyond the projected window, updates will be communicated via Statuspage.

Feb 3, 01:55 UTC
Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026
Completed - The scheduled maintenance has been completed.
Feb 3, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 03:00 UTC
Scheduled - Please be advised of upcoming scheduled maintenance that will impact your use of 3E Cloud PREVIEW & IMPLEMENTATION environments. This does not impact LIVE.

Components to be updated:

- 3E Workspace (WS) 1.33.0 RC
- 3E Always on Time (AoT) 1.23.0
- 3E Advanced Financial Solutions (AFS) 6.6.0

During the maintenance window indicated above, the 3E Cloud components noted above will be unavailable. Should the time extend beyond the projected window, updates will be communicated via Statuspage.

Jan 28, 00:10 UTC
Completed - The scheduled maintenance has been completed.
Feb 3, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 21:00 UTC
Scheduled - Please be advised of upcoming scheduled maintenance that will impact your use of 3E Cloud PREVIEW & IMPLEMENTATION environments. This does not impact LIVE.

Components to be updated:

- 3E Workspace (WS) 1.33.0 RC
- 3E Always on Time (AoT) 1.23.0
- 3E Advanced Financial Solutions (AFS) 6.6.0

During the maintenance window indicated above, the 3E Cloud components noted above will be unavailable. Should the time extend beyond the projected window, updates will be communicated via Statuspage.

Jan 28, 00:09 UTC
Feb 2, 2026
Resolved - Message for status page: The intermittent slowness has been resolved, and service performance has returned to normal levels. We will continue to monitor the environment to ensure stability. Thank you for your patience.
Feb 2, 20:29 UTC
Identified - We’re aware of an issue causing intermittent slowness for some users. Impact may include slower response times, timeouts, or delayed processing in the application. Our teams are actively investigating and working to restore normal performance.
Feb 2, 19:06 UTC
Completed - The scheduled maintenance has been completed.
Feb 2, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 10:00 UTC
Scheduled - Please be advised of upcoming scheduled maintenance that will impact your use of 3E Cloud PREVIEW & IMPLEMENTATION environments. This does not impact LIVE.

Components to be updated:

- 3E Workspace (WS) 1.33.0 RC
- 3E Always on Time (AoT) 1.23.0
- 3E Advanced Financial Solutions (AFS) 6.6.0

During the maintenance window indicated above, the 3E Cloud components noted above will be unavailable. Should the time extend beyond the projected window, updates will be communicated via Statuspage.

Jan 28, 00:08 UTC
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.