All Systems Operational

About This Site

NOTE: If you have been redirected to this page from another 3E application, please refer below to see the current status.

Welcome to the 3E Statuspage. This page provides the current statuses of 3E Cloud systems globally. Please note the statuses of your specific region below.

This page also provides notifications for 'Incidents' and 'Scheduled Maintenance' for both LIVE and PREVIEW. Please refer to those sections below for the latest notices. Notices specific to a particular region will be noted in the title (ex. USA, CAN, UK, EU, AUS and the like). If not noted, it applies globally.

ADDITIONAL INFORMATION:
Please refer to the following Knowledge Base (KB) articles. To access the KB, go to https://customerportal.elite.com/ and select the ‘Knowledge Base’ option. If you haven’t done so already, please also subscribe to these articles to receive immediate notifications when updates are published.

E-20507 3E Cloud – Statuspage Guide (explains what the 3E Cloud Statuspage is and how you can use it)
E-6446 3E Cloud (SaaS) – Release Schedule (with release note references)
E-18382 3E Cloud / E-18383 3E Cloud CARE – Upgrade Guidelines (regarding upgrades, updates, and hot fixes)
E-17852 3E Cloud – Upgrade Preparation and Tasks (with recommended upgrade tasks at the cloud-component level)

USA Operational
3E CORE Operational
3E DATA INSIGHTS Operational
3E IMAGE CONNECT Operational
3E PROFORMA Operational
3E TEMPLATES Operational
3E WORKSPACE Operational
ADVANCED FINANCIAL SOLUTIONS Operational
SUPPORTING COMPONENTS Operational
PREVIEW ENVIRONMENT Operational
IMPLEMENTATION ENVIRONMENT Operational
CANADA Operational
3E CORE Operational
3E DATA INSIGHTS Operational
3E IMAGE CONNECT Operational
3E PROFORMA Operational
3E TEMPLATES Operational
3E WORKSPACE Operational
ADVANCED FINANCIAL SOLUTIONS Operational
SUPPORTING COMPONENTS Operational
PREVIEW ENVIRONMENT Operational
IMPLEMENTATION ENVIRONMENT Operational
UK Operational
3E CORE Operational
3E DATA INSIGHTS Operational
3E IMAGE CONNECT Operational
3E PROFORMA Operational
3E TEMPLATES Operational
3E WORKSPACE Operational
ADVANCED FINANCIAL SOLUTIONS Operational
SUPPORTING COMPONENTS Operational
PREVIEW ENVIRONMENT Operational
IMPLEMENTATION ENVIRONMENT Operational
EUROPE Operational
3E CORE Operational
3E DATA INSIGHTS Operational
3E IMAGE CONNECT Operational
3E PROFORMA Operational
3E TEMPLATES Operational
3E WORKSPACE Operational
ADVANCED FINANCIAL SOLUTIONS Operational
SUPPORTING COMPONENTS Operational
PREVIEW ENVIRONMENT Operational
IMPLEMENTATION ENVIRONMENT Operational
AUSTRALIA Operational
3E CORE Operational
3E DATA INSIGHTS Operational
3E IMAGE CONNECT Operational
3E PROFORMA Operational
3E TEMPLATES Operational
3E WORKSPACE Operational
ADVANCED FINANCIAL SOLUTIONS Operational
SUPPORTING COMPONENTS Operational
PREVIEW ENVIRONMENT Operational
IMPLEMENTATION ENVIRONMENT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[AUS] [PREVIEW & IMPLEMENTATION] Maintenance Updates Required Apr 20, 2026 11:00-19:00 UTC

Please be advised of upcoming scheduled maintenance that will impact your use of 3E Cloud PREVIEW & IMPLEMENTATION environments. This does not impact LIVE.

Components to be updated:

- 3E Proforma 7.16.0 RC
- 3E Cloud Management Tool (CMT) 1.26.0 RC

During the maintenance window indicated above, the 3E Cloud components noted above will be unavailable. Should the time extend beyond the projected window, updates will be communicated via Statuspage.

Posted on Apr 08, 2026 - 17:53 UTC

[UK & Europe] [PREVIEW & IMPLEMENTATION] Maintenance Updates Required Apr 20, 2026 20:00 - Apr 21, 2026 04:00 UTC

Please be advised of upcoming scheduled maintenance that will impact your use of 3E Cloud PREVIEW & IMPLEMENTATION environments. This does not impact LIVE.

Components to be updated:

- 3E Proforma 7.16.0 RC
- 3E Cloud Management Tool (CMT) 1.26.0 RC

During the maintenance window indicated above, the 3E Cloud components noted above will be unavailable. Should the time extend beyond the projected window, updates will be communicated via Statuspage.

Posted on Apr 08, 2026 - 17:55 UTC

[US & CAN] [PREVIEW & IMPLEMENTATION] Maintenance Updates Required Apr 21, 2026 02:00-10:00 UTC

Please be advised of upcoming scheduled maintenance that will impact your use of 3E Cloud PREVIEW & IMPLEMENTATION environments. This does not impact LIVE.

Components to be updated:

- 3E Proforma 7.16.0 RC
- 3E Cloud Management Tool (CMT) 1.26.0 RC

During the maintenance window indicated above, the 3E Cloud components noted above will be unavailable. Should the time extend beyond the projected window, updates will be communicated via Statuspage.

Posted on Apr 08, 2026 - 17:55 UTC

[AUS] [PREVIEW] Maintenance Updates Required - 3E 5.11.0 RC Apr 21, 2026 11:00 - Apr 23, 2026 19:00 UTC

Please be advised of upcoming scheduled maintenance that will impact your use of 3E Cloud PREVIEW environments. This does not impact LIVE. Scheduled maintenance will be performed from Tuesday, April 21st, to Thursday, April 23rd, during the maintenance windows only (9PM TO 5AM AEST each day), broken down as follows:

- Firm names beginning with 'J-R' on April 21st
- Firm names beginning with 'S-Z' on April 22nd
- Firm names beginning with 'A-I' on April 23rd


Components to be updated:

- 3E (Core) 5.11.0 RC

During the maintenance windows indicated above, the 3E Cloud components noted above will be unavailable. Should the time extend beyond the projected window, updates will be communicated via Statuspage.

Posted on Apr 08, 2026 - 19:16 UTC

[UK & Europe] [PREVIEW] Maintenance Updates Required - 3E 5.11.0 RC Apr 21, 2026 20:00 - Apr 24, 2026 04:00 UTC

Please be advised of upcoming scheduled maintenance that will impact your use of 3E Cloud PREVIEW environments. This does not impact LIVE. Scheduled maintenance will be performed from Tuesday, April 21st, to Thursday, April 23rd, during the maintenance windows only (9PM TO 5AM BST each day), broken down as follows:

- Firm names beginning with 'J-R' on April 21st
- Firm names beginning with 'S-Z' on April 22nd
- Firm names beginning with 'A-I' on April 23rd

Components to be updated:

- 3E (Core) 5.11.0 RC

During the maintenance windows indicated above, the 3E Cloud components noted above will be unavailable. Should the time extend beyond the projected window, updates will be communicated via Statuspage.

Posted on Apr 08, 2026 - 19:17 UTC

[US & CAN] [PREVIEW] Maintenance Updates Required - 3E 5.11.0 RC Apr 22, 2026 02:00 - Apr 24, 2026 10:00 UTC

Please be advised of upcoming scheduled maintenance that will impact your use of 3E Cloud PREVIEW environments. This does not impact LIVE. Scheduled maintenance will be performed from Tuesday, April 21st, to Thursday, April 23rd, during the maintenance windows only (9PM TO 5AM CDT each day), broken down as follows.

Maintenance will be performed as follows:

- Firm names beginning with 'J-R' on April 21st
- Firm names beginning with 'S-Z' on April 22nd
- Firm names beginning with 'A-I' on April 23rd

Components to be updated:

- 3E (Core) 5.11.0 RC

During the maintenance windows indicated above, the 3E Cloud components noted above will be unavailable. Should the time extend beyond the projected window, updates will be communicated via Statuspage.

Posted on Apr 08, 2026 - 19:18 UTC
Apr 19, 2026

No incidents reported today.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.