All Systems Operational

About This Site

NOTE: If you have been redirected to this page from another 3E application, please refer below to see the current status.

Welcome to the 3E Statuspage. This page provides the current statuses of 3E Cloud systems globally. Please note the statuses of your specific region below.

This page also provides notifications for 'Incidents' and 'Scheduled Maintenance' for both LIVE and PREVIEW. Please refer to those sections below for the latest notices. Notices specific to a particular region will be noted in the title (ex. USA, CAN, UK, EU, AUS and the like). If not noted, it applies globally.

ADDITIONAL INFORMATION:
Please refer to the following Knowledge Base (KB) articles. To access the KB, go to https://customerportal.elite.com/ and select the ‘Knowledge Base’ option. If you haven’t done so already, please also subscribe to these articles to receive immediate notifications when updates are published.

E-20507 3E Cloud – Statuspage Guide (explains what the 3E Cloud Statuspage is and how you can use it)
E-6446 3E Cloud (SaaS) – Release Schedule (with release note references)
E-18382 3E Cloud / E-18383 3E Cloud CARE – Upgrade Guidelines (regarding upgrades, updates, and hot fixes)
E-17852 3E Cloud – Upgrade Preparation and Tasks (with recommended upgrade tasks at the cloud-component level)

USA Operational
3E CORE Operational
3E DATA INSIGHTS Operational
3E IMAGE CONNECT Operational
3E PROFORMA Operational
3E TEMPLATES Operational
3E WORKSPACE Operational
ADVANCED FINANCIAL SOLUTIONS Operational
SUPPORTING COMPONENTS Operational
PREVIEW ENVIRONMENT Operational
IMPLEMENTATION ENVIRONMENT Operational
UK Operational
3E CORE Operational
3E DATA INSIGHTS Operational
3E IMAGE CONNECT Operational
3E PROFORMA Operational
3E TEMPLATES Operational
3E WORKSPACE Operational
ADVANCED FINANCIAL SOLUTIONS Operational
SUPPORTING COMPONENTS Operational
PREVIEW ENVIRONMENT Operational
IMPLEMENTATION ENVIRONMENT Operational
CANADA Operational
3E CORE Operational
3E DATA INSIGHTS Operational
3E IMAGE CONNECT Operational
3E PROFORMA Operational
3E TEMPLATES Operational
3E WORKSPACE Operational
ADVANCED FINANCIAL SOLUTIONS Operational
SUPPORTING COMPONENTS Operational
PREVIEW ENVIRONMENT Operational
IMPLEMENTATION ENVIRONMENT Operational
EUROPE Operational
3E CORE Operational
3E DATA INSIGHTS Operational
3E IMAGE CONNECT Operational
3E PROFORMA Operational
3E TEMPLATES Operational
3E WORKSPACE Operational
ADVANCED FINANCIAL SOLUTIONS Operational
SUPPORTING COMPONENTS Operational
PREVIEW ENVIRONMENT Operational
IMPLEMENTATION ENVIRONMENT Operational
AUSTRALIA Operational
3E CORE Operational
3E DATA INSIGHTS Operational
3E IMAGE CONNECT Operational
3E PROFORMA Operational
3E TEMPLATES Operational
3E WORKSPACE Operational
ADVANCED FINANCIAL SOLUTIONS Operational
SUPPORTING COMPONENTS Operational
PREVIEW ENVIRONMENT Operational
IMPLEMENTATION ENVIRONMENT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 18, 2026

No incidents reported today.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

[US & CAN] [LIVE] Maintenance Updates Required - 3E (Core) 5.12.1
Completed - The scheduled maintenance has been completed.
Sep 13, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 02:01 UTC
Scheduled - Please be advised of upcoming scheduled maintenance that will impact your use of 3E Cloud LIVE environments. This does not impact PREVIEW. Scheduled maintenance will be performed from Friday, September 11th, to Saturday, September 12th, during the maintenance windows only (9PM TO 5AM CDT each day), broken down as follows:

- Firm names beginning with 'A-H' on September 11th
- Firm names beginning with 'K-Y' on September 12th

Components to be updated:
- 3E (Core) 5.12.1
- Supporting Components - 3E User Interface (UI)

During the maintenance windows indicated above, the 3E Cloud components noted may be unavailable in your LIVE environment. Should the time extend beyond the projected window, updates will be communicated via Statuspage.
Aug 26, 22:55 UTC
[UK & Europe] [LIVE] Maintenance Updates Required - 3E (Core) 5.12.1
Completed - The scheduled maintenance has been completed.
Sep 13, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 20:00 UTC
Scheduled - Please be advised of upcoming scheduled maintenance that will impact your use of 3E Cloud LIVE environments. This does not impact PREVIEW. Scheduled maintenance will be performed from Friday, September 11th, to Saturday, September 12th, during the maintenance windows only (9PM TO 5AM BST each day), broken down as follows:

- Firm names beginning with 'A-H' on September 11th
- Firm names beginning with 'K-Y' on September 12th

Components to be updated:
- 3E (Core) 5.12.1
- Supporting Components - 3E User Interface (UI)

During the maintenance windows indicated above, the 3E Cloud components noted may be unavailable in your LIVE environment. Should the time extend beyond the projected window, updates will be communicated via Statuspage.
Aug 26, 22:55 UTC

Sep 12, 2026

[AUS] [LIVE] Maintenance Updates Required - 3E (Core) 5.12.1
Completed - The scheduled maintenance has been completed.
Sep 12, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 11:00 UTC
Scheduled - Please be advised of upcoming scheduled maintenance that will impact your use of 3E Cloud LIVE environments. This does not impact PREVIEW. Scheduled maintenance will be performed from Friday, September 11th, to Saturday, September 12th, during the maintenance windows only (9PM TO 5AM AEST each day), broken down as follows:

- Firm names beginning with 'A-H' on September 11th
- Firm names beginning with 'K-Y' on September 12th

Components to be updated:
- 3E (Core) 5.12.1
- Supporting Components - 3E User Interface (UI)

During the maintenance windows indicated above, the 3E Cloud components noted may be unavailable in your LIVE environment. Should the time extend beyond the projected window, updates will be communicated via Statuspage.
Aug 26, 22:55 UTC
[US] [LIVE] Maintenance Updates Required
Completed - The scheduled maintenance has been completed.
Sep 12, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 02:00 UTC
Scheduled - Please be advised of scheduled maintenance that will impact your use of 3E Cloud LIVE environment for US on Friday, September 11, 2026. This does not impact PREVIEW and IMPLEMENTATION.

Maintenance window:
Date: Friday, September 11, 2026 | Local: 9PM TO 5AM CDT | UTC: 2026-09-12 02:00 - 2026-09-12 10:00


Components to be updated: 3 component(s).
- 3E Workspace (WS) 1.35.0
- 3E Always on Time (AoT) 1.24.0
- 3E Data Insights (DI) 4.14.0

During the maintenance window indicated above, the 3E Cloud components noted may be unavailable. Should the time extend beyond the projected window, updates will be communicated via Statuspage.
Aug 26, 22:43 UTC
[CAN] [LIVE] Maintenance Updates Required
Completed - The scheduled maintenance has been completed.
Sep 12, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 02:00 UTC
Scheduled - Please be advised of scheduled maintenance that will impact your use of 3E Cloud LIVE environment for CAN on Friday, September 11, 2026. This does not impact PREVIEW and IMPLEMENTATION.

Maintenance window:
Date: Friday, September 11, 2026 | Local: 9PM TO 5AM CDT | UTC: 2026-09-12 02:00 - 2026-09-12 10:00


Components to be updated: 3 component(s).
- 3E Workspace (WS) 1.35.0
- 3E Always on Time (AoT) 1.24.0
- 3E Data Insights (DI) 4.14.0

During the maintenance window indicated above, the 3E Cloud components noted may be unavailable. Should the time extend beyond the projected window, updates will be communicated via Statuspage.
Aug 26, 22:43 UTC
[Europe] [LIVE] Maintenance Updates Required
Completed - The scheduled maintenance has been completed.
Sep 12, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 20:01 UTC
Scheduled - Please be advised of scheduled maintenance that will impact your use of 3E Cloud LIVE environment for Europe on Friday, September 11, 2026. This does not impact PREVIEW and IMPLEMENTATION.

Maintenance window:
Date: Friday, September 11, 2026 | Local: 9PM TO 5AM BST | UTC: 2026-09-11 20:00 - 2026-09-12 04:00


Components to be updated: 3 component(s).
- 3E Workspace (WS) 1.35.0
- 3E Always on Time (AoT) 1.24.0
- 3E Data Insights (DI) 4.14.0

During the maintenance window indicated above, the 3E Cloud components noted may be unavailable. Should the time extend beyond the projected window, updates will be communicated via Statuspage.
Aug 26, 22:42 UTC
[UK] [LIVE] Maintenance Updates Required
Completed - The scheduled maintenance has been completed.
Sep 12, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 20:02 UTC
Scheduled - Please be advised of scheduled maintenance that will impact your use of 3E Cloud LIVE environment for UK on Friday, September 11, 2026. This does not impact PREVIEW and IMPLEMENTATION.

Maintenance window:
Date: Friday, September 11, 2026 | Local: 9PM TO 5AM BST | UTC: 2026-09-11 20:00 - 2026-09-12 04:00


Components to be updated: 3 component(s).
- 3E Workspace (WS) 1.35.0
- 3E Always on Time (AoT) 1.24.0
- 3E Data Insights (DI) 4.14.0

During the maintenance window indicated above, the 3E Cloud components noted may be unavailable. Should the time extend beyond the projected window, updates will be communicated via Statuspage.
Aug 26, 22:42 UTC

Sep 11, 2026

[AUS] [LIVE] Maintenance Updates Required
Completed - The scheduled maintenance has been completed.
Sep 11, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 11:01 UTC
Scheduled - Please be advised of scheduled maintenance that will impact your use of 3E Cloud LIVE environment for AUS on Friday, September 11, 2026. This does not impact PREVIEW and IMPLEMENTATION.

Maintenance window:
Date: Friday, September 11, 2026 | Local: 9PM TO 5AM AEST | UTC: 2026-09-11 11:00 - 2026-09-11 19:00


Components to be updated: 3 component(s).
- 3E Workspace (WS) 1.35.0
- 3E Always on Time (AoT) 1.24.0
- 3E Data Insights (DI) 4.14.0

During the maintenance window indicated above, the 3E Cloud components noted may be unavailable. Should the time extend beyond the projected window, updates will be communicated via Statuspage.
Aug 26, 22:41 UTC

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

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