In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 2024 - 03:00 UTC
Nov 13, 2024 - 03:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 13, 2024 03:00 - Nov 15, 2024 11:00 UTC
Nov 13, 2024 03:00 - Nov 15, 2024 11:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 13, 2024 03:00 - Nov 15, 2024 11:00 UTC
Nov 13, 2024 03:00 - Nov 15, 2024 11:00 UTC
Scheduled - Please be advised of upcoming scheduled maintenance that will impact your use of 3E Cloud LIVE environment. Scheduled Maintenance will be performed from Tuesday, November 12th to Thursday, November 14th, during the maintenance windows only (9PM TO 5AM CST each day), broken down as follows:
For 3E Data Insights 4.10, all firms will have this maintenance performed on Tuesday, November 12th.
For 3E 5.5.0, maintenance will be performed as follows:
- Firm names beginning with 'A-I', on November 12th
- Firm names beginning with 'J-R', on November 13th
- Firm names beginning with 'S-Z', on November 14th
Components to be updated:
- 3E (Core) 5.5.0 (including OData APIs and UI)
- 3E Data Insights 4.10
During the maintenance windows indicated above, the 3E Cloud components noted may be unavailable in your LIVE environment. Should the time extend beyond the projected window, updates will be communicated via Statuspage.
Nov 13, 2024 03:00 - Nov 15, 2024 11:00 UTC
For 3E Data Insights 4.10, all firms will have this maintenance performed on Tuesday, November 12th.
For 3E 5.5.0, maintenance will be performed as follows:
- Firm names beginning with 'A-I', on November 12th
- Firm names beginning with 'J-R', on November 13th
- Firm names beginning with 'S-Z', on November 14th
Components to be updated:
- 3E (Core) 5.5.0 (including OData APIs and UI)
- 3E Data Insights 4.10
During the maintenance windows indicated above, the 3E Cloud components noted may be unavailable in your LIVE environment. Should the time extend beyond the projected window, updates will be communicated via Statuspage.
Nov 13, 2024 03:00 - Nov 15, 2024 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 2024 - 21:00 UTC
Nov 12, 2024 - 21:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 12, 2024 21:00 - Nov 15, 2024 05:00 UTC
Nov 12, 2024 21:00 - Nov 15, 2024 05:00 UTC
Scheduled - Please be advised of upcoming scheduled maintenance that will impact your use of 3E Cloud LIVE environment. Scheduled Maintenance will be performed from Tuesday, November 12th to Thursday, November 14th, during the maintenance windows only (9PM TO 5AM GMT each day), broken down as follows:
For 3E Data Insights 4.10, all firms will have this maintenance performed on Tuesday, November 12th.
For 3E 5.5.0, maintenance will be performed as follows:
- Firm names beginning with 'A-I', on November 12th
- Firm names beginning with 'J-R', on November 13th
- Firm names beginning with 'S-Z', on November 14th
Components to be updated:
- 3E (Core) 5.5.0 (including OData APIs and UI)
- 3E Data Insights 4.10
During the maintenance windows indicated above, the 3E Cloud components noted may be unavailable in your LIVE environment. Should the time extend beyond the projected window, updates will be communicated via Statuspage.
Nov 12, 2024 21:00 - Nov 15, 2024 05:00 UTC
For 3E Data Insights 4.10, all firms will have this maintenance performed on Tuesday, November 12th.
For 3E 5.5.0, maintenance will be performed as follows:
- Firm names beginning with 'A-I', on November 12th
- Firm names beginning with 'J-R', on November 13th
- Firm names beginning with 'S-Z', on November 14th
Components to be updated:
- 3E (Core) 5.5.0 (including OData APIs and UI)
- 3E Data Insights 4.10
During the maintenance windows indicated above, the 3E Cloud components noted may be unavailable in your LIVE environment. Should the time extend beyond the projected window, updates will be communicated via Statuspage.
Nov 12, 2024 21:00 - Nov 15, 2024 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 2024 - 10:00 UTC
Nov 12, 2024 - 10:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 12, 2024 10:00 - Nov 14, 2024 18:00 UTC
Nov 12, 2024 10:00 - Nov 14, 2024 18:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 12, 2024 10:00 - Nov 14, 2024 18:00 UTC
Nov 12, 2024 10:00 - Nov 14, 2024 18:00 UTC
Scheduled - Please be advised of upcoming scheduled maintenance that will impact your use of 3E Cloud LIVE environment. Scheduled Maintenance will be performed from Tuesday, November 12th to Thursday, November 14th, during the maintenance windows only (9PM TO 5AM AEDT each day), broken down as follows:
For 3E Data Insights 4.10, all firms will have this maintenance performed on Tuesday, November 12th.
For 3E 5.5.0, maintenance will be performed as follows:
- Firm names beginning with 'A-I', on November 12th
- Firm names beginning with 'J-R', on November 13th
- Firm names beginning with 'S-Z', on November 14th
Components to be updated:
- 3E (Core) 5.5.0 (including OData APIs and UI)
- 3E Data Insights 4.10
During the maintenance windows indicated above, the 3E Cloud components noted may be unavailable in your LIVE environment. Should the time extend beyond the projected window, updates will be communicated via Statuspage.
Nov 12, 2024 10:00 - Nov 14, 2024 18:00 UTC
For 3E Data Insights 4.10, all firms will have this maintenance performed on Tuesday, November 12th.
For 3E 5.5.0, maintenance will be performed as follows:
- Firm names beginning with 'A-I', on November 12th
- Firm names beginning with 'J-R', on November 13th
- Firm names beginning with 'S-Z', on November 14th
Components to be updated:
- 3E (Core) 5.5.0 (including OData APIs and UI)
- 3E Data Insights 4.10
During the maintenance windows indicated above, the 3E Cloud components noted may be unavailable in your LIVE environment. Should the time extend beyond the projected window, updates will be communicated via Statuspage.
Nov 12, 2024 10:00 - Nov 14, 2024 18:00 UTC
About This Site
NOTE: If you have been redirected to this page from another 3E application, please refer below to see the current status.
Welcome to the 3E Statuspage. This page provides the current statuses of 3E Cloud systems globally. Please note the statuses of your specific region below.
This page also provides notifications for 'Incidents' and 'Scheduled Maintenance' for both LIVE and PREVIEW. Please refer to those sections below for the latest notices. Notices specific to a particular region will be noted in the title (ex. USA, CAN, UK, EU, AUS and the like). If not noted, it applies globally.
ADDITIONAL INFORMATION:
Please refer to the following Knowledge Base (KB) articles. To access the KB, go to https://customerportal.elite.com/ and select the ‘Knowledge Base’ option. If you haven’t done so already, please also subscribe to these articles to receive immediate notifications when updates are published.
E-20507 3E Cloud – Statuspage Guide (explains what the 3E Cloud Statuspage is and how you can use it)
E-6446 3E Cloud (SaaS) – Release Schedule (with release note references)
E-18382 3E Cloud / E-18383 3E Cloud CARE – Upgrade Guidelines (regarding upgrades, updates, and hot fixes)
E-17852 3E Cloud – Upgrade Preparation and Tasks (with recommended upgrade tasks at the cloud-component level)
USA
Under Maintenance
3E CORE
?
Under Maintenance
3E DATA INSIGHTS
Under Maintenance
3E IMAGE CONNECT
Operational
3E PROFORMA
Operational
3E TEMPLATES
Operational
3E WORKSPACE
Operational
ADVANCED FINANCIAL SOLUTIONS
Operational
SUPPORTING COMPONENTS
?
Operational
PREVIEW ENVIRONMENT
?
Operational
CANADA
Under Maintenance
3E CORE
?
Under Maintenance
3E DATA INSIGHTS
Under Maintenance
3E IMAGE CONNECT
Operational
3E PROFORMA
Operational
3E TEMPLATES
Operational
3E WORKSPACE
Operational
ADVANCED FINANCIAL SOLUTIONS
Operational
SUPPORTING COMPONENTS
?
Operational
PREVIEW ENVIRONMENT
?
Operational
UK
Under Maintenance
3E CORE
?
Under Maintenance
3E DATA INSIGHTS
Under Maintenance
3E IMAGE CONNECT
Operational
3E PROFORMA
Operational
3E TEMPLATES
Operational
3E WORKSPACE
Operational
ADVANCED FINANCIAL SOLUTIONS
Operational
SUPPORTING COMPONENTS
?
Operational
PREVIEW ENVIRONMENT
?
Operational
EUROPE
Under Maintenance
3E CORE
?
Under Maintenance
3E DATA INSIGHTS
Under Maintenance
3E IMAGE CONNECT
Operational
3E PROFORMA
Operational
3E TEMPLATES
Operational
3E WORKSPACE
Operational
ADVANCED FINANCIAL SOLUTIONS
Operational
SUPPORTING COMPONENTS
?
Operational
PREVIEW ENVIRONMENT
?
Operational
AUSTRALIA
Under Maintenance
3E CORE
?
Under Maintenance
3E DATA INSIGHTS
Under Maintenance
3E IMAGE CONNECT
Operational
3E PROFORMA
Operational
3E TEMPLATES
Operational
3E WORKSPACE
Operational
ADVANCED FINANCIAL SOLUTIONS
Operational
SUPPORTING COMPONENTS
?
Operational
PREVIEW ENVIRONMENT
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance